Showing results for "Business App"

Yes, you are able to add a link to your custom product in Vendor Center under the "Integration" tab. When active on an account, your custom product will then show in the product menu in Business App and be clickable. You can link to external dashboards, websites, and even eBooks. 1) Navigate to Vendor Center from the 9-box menu in the top left-hand corner of your Partner Center dashboard.  2) Click on the custom product you would like to work on. 3) At the top of the screen, select the "Integration" tab. 4) Under "Access and SSO", add a link under "Product access URL".5) Click "Save". You can choose to have a custom URL per activation. If you check off this box, you will be able to add a specific URL to the order form for each individual activation.

Yes, for some channels. If you delete a post from Social Marketing, in most instances, it will be deleted from the social platform as well: Facebook, LinkedIn, X, Google Business Profile - If you delete a post in the Social Marketing App, the post will also be deleted on the source pages. Instagram - Deleting an Instagram post isn't possible through a Social Marketing App. You'll need to go directly to Instagram to remove it.

The Web Chat Lead Trigger activates when a Web Chat summary is generated for a lead, whether it's for a newly created contact via Web Chat or an existing contact. It can output key information such as the contact ID, chat summary, chat link, and more, tailored to your company's needs. This data can be used to create CRM-related tasks, update contact details, and notify stakeholders. Advanced users can even push this data to their own platforms using the 'Send a Webhook' action.  Usecases: Simple: Web chat lead Capture to task generation in the CRM This automation triggers a prompt to an AI system when a contact is created via web chat, followed by adding a sales task to the contact in the CRM system. Advanced: Webchat lead capture to webhook This automation trigger is set to activate a workflow when a contact is created via web chat. The workflow involves sending a webhook to a specified URL and prompting an AI system with specific data related to the contact creation or the webchat inquiry. To start building the automation:  1. Navigate to Partner Center > Automations > My Automations. 2. Looks for the trigger Web Chat captures a Lead to begin building.  FAQ Q: Does this trigger also work in Business App?  A: Yes! 

Note: As of February 21st, 2025, Customer Voice has become a legacy Vendasta product. Start using Reputation Management Premium to automatically collect reviews and NPS via email and SMS. If a customer submits a positive review, they will be encouraged to copy that review and share it on other prominent review sites, such as Google and Facebook. You can customize which sites are displayed by following these steps: Launch Customer Voice > Settings > Preferred Review Sites. Here, you will see the review sites (Customers with active Reputation Management will have their Review site URL automatically pulled from the Primary Listings tab). Select/Deselect the box to the left of your preferred sites. (You can also enter the review URL for other listed sites manually). Please Note: Customers with Reputation Management Pro will have more options for Preferred Review Sites. You will not be able to select/add sources where the Review URL is missing. If you have selected a site where the business' info is inaccurate, it will not appear as a suggestion on My Listing until it is accurate. 

Watch the video walkthrough. Monitor and manage your online reputation Today, the online reputation of a business is defined by its customers. Reviews, accurate business information, and social media activity define their online reputation—and often, whether or not a consumer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way. With Reputation Management, your clients can easily manage and monitor their online reputation—all from one place! They can monitor what people are saying about them online and improve visibility in local searches. It also lets them track their competition, stay in the know with automated alerts, and get progress reports to see how their reputation has improved. Below are some tools to help you start selling: Product Description Reputation Management gives you the ability to easily manage and monitor your online reputation—including reviews, mentions, and listings—all from one place!  Don’t forget to use the Reputation Management recommended email campaign in Partner Center to start generating hot leads! Reputation Management Pro Walkthrough - Vendasta Branded Feature Demo: Review Response Suggestions Listings in Reputation Management Walkthrough allowfullscreen="allowfullscreen" --> View more Reputation Management walkthrough videos

Looking for ways to get started with automations? You can choose to build a new workflow from scratch or from a pre-built template. Browse our collection of workflows, install them with a few easy clicks, and customize them to suit your business. Here are the general steps for creating new automation. 1. Choose a template From Partner Center > Automations > My Automations, click Create Automation. There, you'll see a list of pre-built templates. Click on a template name to view more information and see a preview of the workflow (this can be customized later). Click Use this template to add it to your automation. If you have multiple markets, you will be prompted to select which market you want this automation to be created for. 2. Add or edit the trigger  If you chose the Blank template, the first thing you'll need to do is select a Trigger event from the list of options. When this event happens, the automation will start. You can edit or remove an existing trigger by clicking on the trigger in the workflow, then clicking on the Edit or Remove icons in the right sidebar. For more information about triggers, view: Automation triggers 3. Add or edit steps If you chose the Blank template, you'll need to add the steps you want the automation to perform. You can choose between action steps and building block steps, which include if/else branches and delays. All automation workflows need at least one step. If you chose another template, you may need to fill in some steps with information specific to your business. For example, you may need to select specific lists to add accounts to, campaigns to send, or salespeople to assign. You may also want to review and customize the notification messages. To delete an existing step, click on the step in the workflow and then click Delete in the right sidebar. For more information about steps, view: Automation steps 4. Configure settings In the Settings tab, you can set whether the automation should run once or multiple times for each account that flows through. It's important to set this setting properly in case the trigger event happens often for the same account. For more information about settings, view: Automation settings 5. Turn it on Once you're done building your automation, switch it to On using the toggle in the top right corner. Now the platform will start working for you! 6. Track activity Once an Automation is on, monitor its activity in the Activity tab. When the platform performs a workflow action, you'll see it appear in this table.  For more information about tracking activity, view: Automation activity   Create a new automation

Advertising Intelligence provides live reporting and analysis for your client's digital ad campaigns. Advertising Intelligence provides big-picture campaign analysis, so it is easy to understand your client's ad performance and grow their ROI. To access Advertising Intelligence Navigate to Partner Center > Accounts > Accounts > select the Account you are looking for. In the Products section select Advertising Intelligence.   Once in the product, head to the Settings page Select the connected campaign to enter your mark-up fees.  Who is Advertising Intelligence for? DIY users: Small businesses that run digital ad campaigns themselves. These businesses are looking for a way to make sense of their ad data and pinpoint their unique ROI.  DIFM & DIWM users: Agencies who run digital ad campaigns on behalf of their clients. These agencies are looking for a way to save time and provide a real ROI in order to justify ad spend and secure campaign renewals. What does Advertising Intelligence do? Advertising Intelligence is live with Google, Facebook, LocalAds, and Microsoft ad reporting and analysis. It gives you a real advertising ROI for your clients. High-level stats: Google / Facebook / LocalAds / Microsoft Ads Clicks Impressions Conversions Client Spend Average Client Cost-Per-Click Click through Rate ROI calculator Using Average Sale and Close Rate data collected from each unique user, and Conversions and Spend from Google / Facebook / LocalAds / Microsoft Ads, a precise ROI can be calculated for your campaigns.  Detailed campaign table Pull in individual Google / Facebook / Microsoft/ LocalAds campaigns and compare ROI, Client Spend, Conversions, Clicks, Impressions, CTR, Average CPC, and Start/End Dates. Integration with the Executive Report View reporting for advertising, along with your other products, right in Business App. Now you and your clients can see what's happening across all digital marketing channels in one place. Management mark-up fees (For Partners) Add your monthly management fee to your client's ad spend. These markup fees will be added to all cost-related metrics (e.g. Average CPC, ROI, Total Spend, etc.) and be reflected in your clients' reporting.   

This article will explain how to create Orders in Partner Center. Why is order creation important? Creating an order provides you with the ability to activate products provided through the Vendasta platform even if your customers purchasing experience occurs outside of Partner Center and Business App. If you have subscriptions set up they will create automatically at the time of order processing and will be set to charge (if applicable) on their next renewal date.  Create an Order For Customer Approval Orders can be created via Account details, Orders in the Commerce section and via the Orders tab in a Company profile. The following is an example of creating through the Commerce > Orders section. Go to Partner Center > Commerce > Orders > Create Sales Order. Add products, and add on's choosing the desired Edition where applicable. Configure retail pricing and quantities. Click the 3 dots next to the products to edit the Billing terms. Review the order. Click "Send For Customer Approval" and select if payment is required. The order will now be in put into the status of "Submitting for customer approval".  Create an Order For Admin Approval Orders can be created via Account details, Orders in the Commerce section and via the Orders tab in a Company profile. The following is an example of creating through the Commerce > Orders section. Go to Partner Center > Commerce > Orders > Create Sales Order. Add products, and add on's choosing the desired Edition where applicable. Configure retail pricing and quantities. Set billing terms if applicable. Review the order. Click "Submit". The order will now be in put into the status of "pending". This order will need to be reviewed and "Approved" and then "Activated" prior to any products and subscriptions going live.    

This is a guide to help set up SPF/DKIM/DMARC records for anyone that has GoDaddy as their domain provider. These steps can vary based on the domain provider, so if you are using a provider other than GoDaddy, you can usually find articles on adding CNAME or TXT records in their support center or FAQs. Having DMARC set up for sender domain is an upcoming standard for Gmail and other email service providers. Having this set up properly will help increase email deliverability.  Before we begin, you will want to open up the Email Settings tab in Partner Center. (Partner Center > Marketing > Email Settings). This page has all of the information and values you will need to configure your records. On this page, you will also want to expand the section below where it says Email Domains to ensure that you are able to access the records which you would enter into your DNS settings. The sender email address should be associated with the domain you wish to use when sending emails and using your own domain.You can also use our default domain if you do not have your own domain.Below is an example for vendasta.com Note: Each domain would have different values for their records, so the values in the screenshots below WILL NOT work for your domains. You will have to get your own values from Partner Center in the Email Settings tab. Now that this is done, we can configure the records: Video Guide SPF Validation: For SPF Validation, you will have to add a TXT record. This guide from GoDaddy provides the steps to add a TXT record within their system:https://ca.godaddy.com/help/add-a-txt-record-19232? Values: Host: You will want to enter @ in the Host field as GoDaddy will automatically apply your domain when you enter the @ symbol TXT Value: This will be the value that appears in the Partner Center. If you have an existing record, you should add the portion that is recommended to your current record. The Value is what the full record should look like. The screenshot below highlights these values: TTL: We generally recommend a TTL of 3600 (or 1 hour) DKIM: For DKIM records, you will need to add three CNAME records to your domain. The guide on adding these through GoDaddy can be found here:https://ca.godaddy.com/help/add-a-cname-record-19236 Each of the records will be on a separate row as shown below:Values: Host: This will be the portion under the ‘Host (Name)’ header. Note: This will only be the first portion of the subdomain. GoDaddy will automatically add the domain itself, so you will only add the first portion until the end of ‘domainkey’. In the screenshot above, the two Host values you would use would be the following:seb._domainkeyseb2._domainkey "Points to" Value: This will be the full value as it appears in the Value column.On Your Domain: This shows the record returned when checking against your DNS settings.  If the records do not match they will show a "Not Found" status.Errors - Not Found (Screenshot Below) TTL: We generally recommend a TTL of 3600 (or 1 hour)Examples of the records would be the following:Host:  5eb.domainkeyValue: 5eb2.domainkey.u10054833.wl084.sendgrid.net TTL: 3600 (or 1 hour) DMARC: For DMARC validation, you will once again be adding a TXT record. I have pasted the guide here for your convenience:https://ca.godaddy.com/help/add-a-txt-record-19232? Host: This will be similar to the CNAME records for DKIM validation, where we will only be using the subdomain portion (part until the first period (.)). This will usually be “_dmarc”. Value: The value will be as it appears in this area. It will be the second value that appears and will have an icon to Copy the value next to it: TTL: We recommend a TTL of 3600 (or 1 hour)

How does Citation Builder work? Citation Builder submits your client’s business information to the main data aggregators, TransUnion's Neustar/Localeze and Foursquare. These aggregators distribute the data to hundreds of directories, search engines, navigation systems, voice assistants, and mobile apps. Over time, these sources query the aggregators to retrieve updated business information, ensuring accuracy and consistency across the web. When multiple sources contain the same business data, two key benefits occur: Improved search engine confidence – Google’s web crawlers detect consistent business details across multiple sites, reinforcing trust in the business’s legitimacy. SEO improvements – Backlinks are created as more directories reference the business, enhancing local search rankings.   What is a data aggregator? Data aggregators collect and distribute consumer and business data to directories, review sites, search engines, and apps. They play a crucial role in ensuring business information remains accurate and up-to-date across a wide range of online sources. Aggregators also power modern applications like Apple’s Siri and personal navigation systems.   How long does Citation Builder take to update business data? Business data is submitted within 24 hours of being entered in Citation Builder. Aggregators confirm data acceptance within 6–8 weeks. Aggregators distribute data to various citation sources, which may take 2–3 months to publish updates. Search engines and directories pick up updates over time, based on their own refresh cycles. Since data distribution is not instant, keeping Citation Builder active long-term ensures business details remain updated across sources.   Why is Citation Builder a yearly subscription? Citation Builder is designed as an ongoing service to maintain and build online presence over time. Once a business’s data is distributed to aggregators, individual directories and search engines reference it at varying intervals. If a business discontinues Citation Builder, data consistency may degrade due to user-generated edits, outdated sources, or conflicting third-party updates. By keeping a yearly subscription active, your client ensures: Their business data remains accurate and refreshed every month. Their search engine trust and rankings remain strong. They avoid data degradation over time.   How often can updates be made to the business profile? Your clients can update their business profile information at any time while their Citation Builder subscription is active. These changes will be submitted to the aggregators within 24 hours.   What if a business has duplicate listings? How does Citation Builder handle them? Citation Builder does not delete duplicate listings directly. Instead, it ensures that authoritative data sources reference the correct business information. Over time, directories and platforms that rely on data aggregators will adjust their records to reflect accurate business details, reducing inconsistencies.   What countries is Citation Builder available for? Currently, Citation Builder is available only for US-based businesses.   Why does Foursquare show 'Not Applicable'? If 'Not Applicable' appears in the Foursquare column of Citation Builder, it means the business is hiding its physical address (operating as a Service Area Business). Foursquare requires a visible address to process business data. If the address is hidden, the entire business submission will be excluded from Foursquare’s database.   What happens to a business’s citations if they cancel Citation Builder? If Citation Builder is canceled: Vendasta stops submitting updates to data aggregators. Business citations will no longer be actively monitored. Over time, third parties may override existing citations, leading to inconsistencies. Vendasta does not remove business citations from sites, but clients can manually claim their citations if they wish to maintain control.   Who has access to the Citation Builder page? Channel partners have full access to the Citations Page for clients with Local SEO and Reputation Management Pro active on their accounts. Clients can access the Citations Page to track citation growth unless the feature is disabled in Partner Center.   Can I disable the Citations Page for my clients? Yes, the Citations Page is enabled by default in Local SEO. To disable it: Go to Partner Center > Administration. Select Customize. Click on Vendasta Product Settings. Select the pencil icon next to Local SEO. Uncheck the option for Show 'Citations' Tab. Save your changes to remove client access.

Google-fast WordPress sites Hosting websites can be time-consuming, and stressful, and often requires the expertise of trained technical people. Moreover, your clients expect their website to be reliable, easy to use, and come backed with top-notch security, speed, and storage. That's why you activated Website Pro-managed WordPress hosting! Website Pro hosts your clients’ WordPress sites with the most trusted source on the internet— the Google Cloud Platform.  With Website Pro, your clients' WordPress sites will always utilize state-of-the-art infrastructure. This means their sites will be secure and protected, will be Google-fast, and will scale as their business grows. Plus, one login gives your clients access to their WordPress dashboard and built-in Google Analytics reporting! With Website Pro, your clients will get fast, secure, and robust WordPress sites for their business. Below are some tools to help you start selling: Download Logo Product Description Host your website on a platform that’s fast, secure, and easy to use—it’s all possible when you combine Google Cloud Platform with WordPress. Don’t forget to use the Website Pro recommended email campaign in Partner Center to start generating hot leads!  

We’ve made it possible for Partners to configure their own upgrade path from a Standard product to virtually any product or package they want. This enables Partners to sell their own products and services to their most engaged customers.  How does it work? Partner Workflow  Below are the steps you would follow when selecting a custom package to be the upgrade option. These steps use Reputation Management Standard as an example.  Before configuring the upgrade workflow, you must have a package created and published to your Store. Follow these steps to add products to a package and publish them to your Store. Best practices to follow in creating your custom package: Include the Pro edition of the product in the package (i.e. Reputation Management Pro)  Include complementary products from the Marketplace  Include custom products/fulfillment services you’ve created With a package created and added to your Store, go to Marketplace > Products > Reputation Management If you have Markets: select the Market dropdown menu > select the Market that you want this custom upgrade path to be available for Click the tab Product info Under Upgrade Path, select the option Upgrade to a custom package Search for your custom package in the field ‘Choose package’ and select the package you created. (Note: Partners can select up to 30 custom packages) If more than one package is selected, Partner can choose which price they would like to display from the Display price dropdown menu (Note: you may also check the box Hide price to hide the price from the modal) Click Custom modal content to customize the Title, Content, and Call-to-action button > and upload a custom image that will appear in the upgrade modal > Save  Client Workflow Below are the steps your SMB client would follow when choosing to upgrade their Standard product. These steps use Reputation Management Standard as an example. From Business App > Reputation Management Standard Click Get Pro in the top left or click on any of the Pro tabs in the product (indicated by the Pro badge) If one custom package is available: Click Upgrade to Pro to be taken to the order form > complete the order form > Click Agree to purchase  OR: If more than one custom package is available: Click Upgrade to Pro to be taken to the Store, filtered to show the available upgrades for the product > Select desired product >  Get it now > Complete the order form > Click Agree to purchase.

By selling the free version of CalendarHero, your clients will gain immediate access to online scheduling, adding even more value to their Business App experience. There are no limitations to how many free versions of CalendarHero you can offer your clients. Set everyone up with online scheduling!  1) To activate the free version of CalendarHero for all your clients, start by ensuring that the product is enabled by clicking on “Start Selling”.  2) Next, it’s time to create a list of all accounts you would like to activate CalenderHero for. Follow the steps listed in this guide to create your list. Follow the steps listed in this guide to add accounts to that list.  3) Once your list is ready to go, click on the kebab menu next to your list and find the “Activate Product” button.   4) Next you’ll need to search for and select CalendarHero, then click “Activate.” Just like that, all your clients now can get up and running with online scheduling right out of the box! 

Note:As of February 21st, 2025, Customer Voice has become a legacy Vendasta product. Start using Reputation Management Premium to automatically collect reviews and NPS via email and SMS. What is the Customer Table? The Customer Table in Customer Voice includes a Source column that displays where a new customer was added from, as well as the ability to rearrange the order of the columns, hide columns, and edit your customer information in the customer list. Why is the Customer Table important? You have the flexibility to edit your customer’s name and contact information in the Customer Table. The Source column will give you the ability to keep track of which application a new customer was added from. You can also customize the table by rearranging the order of columns or choosing to hide columns that are not relevant to your business. How does the Customer Table work? Go to Customer Voice > Customers. To edit a customer, click on the dot icon menu on the right side of the table > choose Edit customer. To rearrange or hide columns, click on the Columns button in the top right corner of the table. You can show or hide columns by selecting the box next to the column title in the drop-down menu. You can rearrange columns by clicking and dragging on the dotted icon next to the column title.

When trying to connect a Facebook account, some users may see a message saying the account will not connect as it is a "Grey/Gray" account. According to Facebook, “A grey account is used to admin Facebook Pages and run advertising without a personal Facebook account. As such, grey accounts are limited in scope and do not have access to as many features as standard Facebook accounts do, including certain security features.” Also known as a “Shared Login,” this account type allows users to create and manage Facebook pages without connecting to a personal Facebook profile. Grey Facebook accounts are typically created when a user tries to set up their business as a Facebook Profile instead of a Facebook Page. This goes against Facebook's Terms of Service, resulting in the profile becoming a "grey account". They do not have access to the News Feed. Although your page may appear in other Facebook users’ News Feeds, you will not be able to see or interact with the News Feed while logged into a grey account. Also, they do not have access to Facebook Apps and are excluded from search results as well. How Do I Fix a Grey Account? Step 1: Create a Facebook Profile To fix your grey account, you will need an active personal Facebook Profile. You need an active Facebook Profile to be able to fix your grey account. You will not be able to proceed otherwise. Step 2: Login to Your Grey Account The next step is to log in to your grey account and go to your page settings. In the left panel, you should see a “Page Roles” tab. Step 3: Add Your Personal Profile(s) as Admin To gain full access to all of Facebook’s functionalities, you will need to connect at least one personal Facebook profile to your grey account Facebook page. Full admin access should only be given to users whom you trust to manage your page. It is recommended that you have more than one admin connected to business pages. To add an admin to your page, scroll down to the “Assign a New Page Role” section. Either search for a user by name or enter the email they use to manage their profile. Select the “Admin” option, and click “Add.” If adding yourself as an admin, you will receive a notification on Facebook notifying you of being added as an admin to your page. Once accepted, you will be able to manage your Facebook page properly. Your Facebook Grey account will still exist, however, you will no longer need to use it to manage your page. Once an admin is added to the page, you may safely delete your grey account and continue managing your page from your account.

While we always hope clients will be happy with a purchase, we understand that there are times when issuing refunds is necessary. There are a few steps to this process: In Partner Center, go to Commerce > Payments and select the payment you’re trying to refund. On the kebab menu to the right, you will see a refund option.  Enter the amount you would like to refund (you can refund the full payment or partial refund).                                                                                                          Select the reason for the refund. The selected reason is for your records only and it is not shared with your client. Finally, click the Refund button at the bottom right to issue the refund. Your client will receive an email from you, informing them that a refund has been initiated and the payment will hit their account within 5-10 days. Note: Requests for refunds to your clients do not guarantee the deactivation of any products. Please ensure that you deactivate the product or products on the account to prevent any additional charges.  How long does it take for a refund to be paid to my client’s bank account? Refunds take 5 - 10 business days to process from the date they are issued. How much can I refund? You can issue a full or partial refund on a payment. I have already received the payout in my bank account, can I issue a refund? Yes, you can issue refunds even when you don’t currently have funds on the platform. We allow you to issue refunds up to a Vendasta payment balance of - $1000. This means that the negative balance will be recovered from your next payment. The Vendasta payment balance is the payment you have received but is yet to be paid out into your bank account. How do I know if a refund is issued on a payment? The status of the payment will change from “succeeded” to “Refunded” or “Partially refunded”. Is there a fee for issuing refunds to my clients? When requesting a FULL refund on behalf of your client, the transaction fees (2.99% +$0.30) will be taken from the Partner's connected bank account to complete the amount to be repaid to the client.  Will the email notification to the client be white-labeled? Yes, the email notification to your client informing them that a refund has been issued is white-labeled and will carry your own branding. Here is a sample:

An email campaign will fail to be sent if the mailing address is set to NONE. A few known errors you may encounter are: "Cannot start campaigns until a mailing address is provided" or "Mailing information not configured." How To Solve The Issue: Below are the Steps to Follow: Log in to the Partner Center. Navigate to the Administration tab > Customize > Partner Defaults. Scroll down to Email Settings > then all the way down to Required Contact Information for Campaigns. Fill out all the required fields. Click on 'Apply changes' when you're done. 4. Next, switch to the 'Markets' (right next to Partner branding at the top of the page). Click on the pencil icon next to the Market you want to customize. Go to 'Email Settings'. Under Required Contact Information for Campaigns, you can either select Partner's Contact. Information' or 'Market's Contact Information'. Click on Apply changes. Selecting 'Market's Contact Information' would require you to enter separate contact information from what has been indicated under Partner branding.  

With the Advanced Reporting add-on, users will have the ability to connect individual Ad Campaigns to their Advertising Intelligence account. Why is connecting individual ad campaigns important? When connecting a Google Ads, Facebook Ads, or Microsoft Ads account, you are able to connect and display a specified list of individual campaigns in the reporting table. Users, such as advertisers of multi-location businesses, can display the metrics that are relevant to the appropriate account, allowing clients to efficiently view the proof of performance for only the campaigns that relate to their business or specific location. How does connecting individual ad campaigns work? With the Advanced Reporting add-on activated: Go to Advertising Intelligence > Settings. On either Google Ads, Facebook Ads or Microsoft Ads, click Connect. In the pop-up window, choose the Ad account you would like to connect to your Advertising Intelligence account. Click Next. To connect to individual campaigns, check the box next to Connect to individual campaigns. A list of the campaigns that are currently active will be listed below. Check the box next to each campaign you would like to display for this Advertising Intelligence account. *Only the campaigns you select will display, and any future campaigns created will not display for this account. You will need to disconnect and reconnect your account in order to display them. If the business does not have the Advanced Reporting activated, they can choose to upgrade in the product dashboard: The user can go to Advertising Intelligence > Settings. On either Google Ads or Facebook Ads they will click Connect. In the pop-up window, they will then choose the Ad account they would like to connect to their Advertising Intelligence account. Click Next. To connect to individual campaigns, check the box next to Connect to individual campaigns. Select Purchase Advanced Reporting. To connect an Ad account and all active campaigns associated with the account: Go to Advertising Intelligence > Settings. On either Google Ads or Facebook Ads click Connect. In the pop-up window, choose the Ad account you would like to connect to your Advertising Intelligence account. Click Next. Select Connect Account *All currently active campaigns will be connected, and any future campaigns that are created will automatically connect. Who gets it? All users of Advertising Intelligence with the Advanced Reporting add-on.

Neither Listing Sync/Listing Sync Pro nor Citation Builder will automatically claim a business’s Google profile. Google requires the business to use the official Google Business Profile dashboard to claim a listing. The same requirement applies to the Google Business Profile integrations offered by other digital marketing vendors. Learn how a business can claim its listings.

This FAQ provides answers to frequently asked questions about Marketplace > Manage Store. Does my Public Store have all the same packages that my Business App Store has? Yes - any packages that are visible in your Public Store will also be visible in your Business App store.  Note that if you are utilizing Markets to offer different Stores to different accounts, you can choose which Market’s Public Store to display on your website by using the Market selector on the Marketplace > Manage Store page.  Why does my Shopping Cart automatically apply tax rates? The tax rates that you have defined will be automatically applied to Shopping Cart purchases, as well as sales orders generated from Shopping Carts containing items that can’t be purchased with a credit card. The application of tax rates is based on the address of the account, according to the regions for which you have specified tax rates.  Note that if no tax rates for a given region have been created, purchases and sales orders conducted through the Shopping Cart by customers located in the region will not have a tax rate applied to them. Which currencies/payment methods can the Shopping Cart accept? Partners can set up Vendasta Payments to accept credit card payments via invoices and the Shopping Cart. Vendasta Payments currently accepts Mastercard, Visa, American Express, and Discover credit cards. By default, the currency that you accept for online payments is the currency that you use in your billing relationship with Vendasta (your contract currency).  Why doesn’t my Shopping Cart show the option to pay with a credit card? If a customer’s cart contains one or more packages with the following settings, they will be unable to purchase the contents of their cart using a credit card. Instead, the checkout process will submit a sales order for the contents of their cart. Packages using the Starting price option Packages using the Contact Sales option Packages that are using the old package pricing settings  For partners who have not set up Vendasta Payments to accept credit card payments from your customers, the Shopping Cart checkout process will always submit a sales order. Why can’t my package be purchased through the Shopping Cart? The Purchase Behaviour setting allows Partners to specify the behavior and messaging of the button in the Pricing section of a package in their Store. Navigate to Partner Center > Packages Search and edit package Select Add to Shopping Cart under this setting to allow your customers to add a specific package to their Shopping Cart. How do I remove the "Sign In" button on my Public Store? The default Public Store has a "Sign In" button in the top right corner. It is possible to remove this "Sign In" button when embedding your store. To remove the 'Sign In" button: In Partner Center, go to Marketplace > Manage Store > Public Store. Under 'Embed Code', you can choose a version of your store to embed on your website. Select 'Store without sign-in'. Copy the code and embed it on your website. This will replace the previous version of the Public Store on your website.  Who can see my Public Store? If you have published your Public Store to your website, any visitor to your website will be able to view your Public Store and add products to their Shopping Cart.  Where can I find my Public Store URL? The Public Store is available to all Partners. You can find the Store URL by navigating to Partner Center > Marketplace > Manage Store > Public Store > Copy Share URL.