Just a thought as it relates to Mentions and the Daily Digest (other places too I am sure). It is a little misleading to report that ‘You were mentioned’ when the mention can be any Keyword Search Term. It certainly applies if you are tracking mentions of the brand/location name or a person associated, but to say you are mentioned when you are tracking a product, service or competitor does not come across properly. It might say one of your Keyword Search Terms was mentioned.
Just a thought that might help avoid confusion as I frequently get new clients calling and inquiring why they receive an email that ‘they’ were mentioned when in reality a Keyword triggered the mention. Easy to explain of course, but I know we are chasing perfection.
Thank you.
